Maypole is currently looking for a Restaurant duty manager who will be responsible for overseeing the daily operations of our restaurants.

• Lead, train, evaluate, motivate and coach all service employees in the Restaurant. 
• Ensuring all staff is following company policies.
• Supervising daily shift operations.
• Ensuring all end-of-day cashouts are correctly completed.
• Appraising staff performance and providing feedback to improve productivity.
• Interviewing/recruiting new employees
• Handle complaints, concerns, or special requests for clients. 
• Maintain safety and food quality standards
• Ensuring customers are served food of the highest quality.
• Ensure that the clients have a unique and distinctive experience. 
• Interacting with guests to get feedback on product quality and service levels.
• Control labour and operating expenses. 
• Identifying ways to cut waste.
• Creates and executes shift goals. 
• Promote the restaurant in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience.

 

Requirements

 

• Previous experience as a restaurant duty manager or a similar role would be considered an asset.
• Excellent customer service skills
• Ability to resolve conflicts calmly
• Extensive food and beverage knowledge
• Strong leadership, motivational, and people skills
• Acute financial management skills
• Ability to work well under pressure
• Excellent communication skills preferably both in Maltese and English
• Innovative

* Maypole uses a formal hiring procedure run by its own internal HR department and does not use the services of recruitment agencies, therefore if in doubt please contact us on careers@maypole.com.mt