Maypole is currently going through a period of growth and require responsible Assistant Logistics Manager to join our team.
The selected candidates will be responsible for:
- Fill in for the Logistics Manager as needed.
- Assist in preparing dispatch documentation, handling customer inquiries, and resolving dispatch-related issues.
- Track quality, quantity, delivery times, and costs.
- Develop and implement work plans, schedules, and dispatch procedures for efficiency.
- Plan and optimize delivery routes, monitor arrangements, and assist with loading/unloading as necessary.
- Manage bakery orders, ensuring accuracy and coordinating with the bakery department.
- Monitor dispatch processes to prevent delays and ensure timely deliveries to shops.
- Monitor and reconcile inventory levels to ensure sufficient dispatch supplies and avoid stockouts.
- Provide excellent customer service and resolve inquiries and complaints.
- Coordinate with delivery personnel, address issues promptly, and ensure timely responses to emails.
- Escalate unresolved issues to the Logistics Manager.
- Ensure dispatched products meet quality standards.
- Verify delivery notes for accuracy and conduct regular inspections to maintain high standards.
- Ensure delivery vans and the dispatch area are cleaned and well-organized.
- Ensure compliance with HACCP standards and food safety regulations.
- Assign tasks, provide training, monitor performance, give feedback, ensure adequate staffing, and recognize achievements.
- Prepare dispatch documents and efficiency reports, maintain accurate records of orders and cash received, and ensure proper documentation and accounting for cash sales deliveries.
- Perform other duties as required by the Head of Department.
- Ensure adherence to company rules and regulations.
Requirements:
- 4+ years of experience in an administrative or logistics role.
- Proficient in ERP systems.
- Food handling certification (B).
- Valid C1 driving license preferred.
* Maypole uses a formal hiring procedure run by its own internal HR department and does not use the services of recruitment agencies, therefore if in doubt please contact us on careers@maypole.com.mt